How to Cancel Your Asana Subscription: A Simple Guide
Quick Summary
As someone managing a team or running projects, there may come a time when you need to reevaluate your tools. If you’ve decided Asana no longer fits your needs, canceling your subscription is a straightforward process.
The steps below will guide you through it:
- Log Into Your Asana Account: Ensure you’re logged in with admin permissions.
- Navigate to the Admin Console: Click on your profile icon and select the Admin Console.
- Go to the Billing Tab: Find the subscription and billing details here.
- Choose to Cancel: Scroll down and select the option to cancel your subscription.
- Confirm Cancellation: Follow the final prompts to complete the process.
So, lets break them down and go trough everything together
Step 1: Log Into Your Asana Account
To begin, log in to your Asana account using your admin credentials. Only admins or the individual who purchased the subscription have the permissions required to cancel it. If you’re not the admin, you’ll need to coordinate with the account holder.
Step 2: Navigate to the Admin Console
Once logged in, head to the Admin Console. You can find this by clicking on your profile icon in the top right corner of the screen. From the drop-down menu, select Admin Console to access your billing information.
Step 3: Go to the Billing Tab
In the Admin Console, click on the Billing tab. This section contains all the details regarding your subscription plan, payment methods, and renewal dates.
Step 4: Choose to Cancel
Scroll down to find the option to Cancel Subscription. Asana may offer you options to change your plan or switch to a different tier. If you’re sure you want to proceed, confirm the cancellation.
Step 5: Confirm Cancellation
Finally, follow the prompts to confirm the cancellation of your subscription. Make sure to review any details regarding the cancellation, such as how long you’ll retain access to the paid features before your account reverts to the free version.
What Happens After You Cancel?
After cancellation, your account will switch to Asana’s free plan at the end of the current billing cycle. You won’t lose access to your data or projects, but premium features will be disabled. If you decide to reactivate your subscription, you can do so by selecting a plan that fits your needs.
By following these steps, you can easily cancel your Asana subscription without any hassle. If you’re switching to another tool, be sure to review the features and ensure it aligns with your team’s workflows.