2024 Insightly Review: Features, Pricing & More
Our Verdict
Our Verdict
While Insightly excels in combining CRM with project management, it might not deliver the depth of features found in specialized project management or CRM systems. It’s a great choice for teams that need to bridge the gap between project execution and client management but may fall short for those requiring more advanced project or CRM capabilities.
- Data import
- Customization
- Mass emailing
- Pricey
- Limited support
- Limited free plan
Why we like it
An affordable CRM, Insightly is an easy-to-use, intuitive solution that is flexible enough to scale up as the company using it grows. This scalability is, in our opinion, essential to improved workflow and productivity in small to mid-sized businesses. Insightly has a myriad of top features, including the ability to maintain customer cycles and providing additional care for clients via strong customer service modules.
Building and converting the sales pipeline is the name of the game here. We’ve found that the clear visuals are essential in aiding this endeavor. Powerful across a range of verticals, our experience shows Insightly to be the perfect option for adding companion products for marketing automation, customer service features, and more. Insightly allows businesses to make the software work for their needs, which is a great feature for smaller companies, or those who are more unique within the industry.